fbpx

A leading global FMCG brand

The Challenge

The client needed a better way than traditional emails to reach out to a fleet of 500 mobile employees. Lexicon helped implement an internal communication platform that sends instant messages and rich content through Line using the Line Messaging API.

Results

The system was later extended to provide interactive commands for employees to access their KPIs and other key information such as a company directory. All accessible securely inside of Line. 2 years after it’s launch the application is still actively used and has been extended to external communication as well.