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3 Ways to Improve Your Social Media Presence in the New Normal

Social media is an essential tool in any digital marketing strategy, as it provides a platform to directly target the group of people you’d like to reach. When executed at a high level, social media marketing spreads brand awareness while providing helpful information and allowing your business to tell its story. 

With over 2 billion users on the most popular platforms, every day your business spends without an effective social media presence is an opportunity missed. But participation alone does not guarantee success; it is one thing to own a social media account, but it’s another thing entirely to stand out in the sea of already established accounts.

Of course, creating an online presence is easier said than done. As the leading digital marketing agency in Thailand, we make the most of the latest trends and social media wisdom, to produce content that keeps our clients ahead of the game. Here are 3 recommendations for improving your social media impact:

  1. Give people what they want

In general, social media users want to make meaningful connections – and brands aren’t necessarily part of this equation. But there is still a path forward: The businesses that will find success moving forward are those that sit back and let their audiences guide them. Most of the time, positive outcomes will come not by leading the conversation, nor by interrupting, but by joining the conversation in a meaningful and constructive way.

Striking the right balance between patience and marketing can be difficult, but our social media marketing agency in Bangkok can set you on the right path.

  1. Connect with the forgotten generation

The pandemic has brought more baby boomers onto social media, adding a new demographic for businesses to reach out to. Oftentimes overlooked for their younger counterparts, baby boomers remain an important demographic for most businesses. The more people that know about you and your business, the better – but you’ll also want to adjust your style and content when reaching out to older audience groups. 

The talented members of our digital marketing agency in Bangkok can expand and refine your messaging and outreach efforts, to connect effectively with underserved baby boomers.

  1. Find purpose 

People increasingly see the brands they purchase from as an extension of their own identities. With social consciousness likewise a growing part of the culture, businesses must adopt a values-driven mindset in order to inspire customer engagement in the months and years ahead.

For example, climate change and social equality are major issues for many consumers. If your business can make meaningful commitments in these areas and back them up with action, a reputation for ethics and trustworthiness is certain to follow.

Businesses should proactively search for opportunities to turn their values into action. The trick is to find the right balance between building a better business and contributing to a better world. From there, framing these victories on social media – constructively, and toward all demographics – can dramatically improve your brand performance.

Our digital marketing agency in Bangkok can help your business develop a comprehensive strategy for success in the post-pandemic world. Contact us today to get started.

Lexicon is a digital marketing agency in Bangkok, Thailand. We use branded storytelling to connect our clients with their ideal audience through social media marketingwebsite designvideo productionbranding, copywriting, and a full range of Bangkok creative agency services as well as our Bangkok translation service. All work is done in-house by our talented internationally-minded team of creative storytellers and every project is created bespoke to suit our clients’ needs.

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